Privacy Policy

As soon as you visit our website osee-europe.eu or contact us, we receive information about you. In this privacy policy, we explain what we do with this information. We always handle your data carefully and store it securely. If you have any questions or want to know what information we have about you, please contact us. We may update this privacy policy when necessary. Therefore, we recommend that you review this policy regularly to stay informed of any changes. This privacy policy was last updated on April 1, 2025.

Table of Contents

• When does this privacy policy apply?

• Who uses your data?

• Whose data do we use?

• How do we collect your data?

• What data do we collect?

• What do we use your data for?

• How long do we keep your data?

• With whom do we share your data?

• Where do we store your data?

• How secure is your data with us?

• What can you ask from us?

• Which regulations apply to this policy?

• What cookies do we use?

• What do we do with data from minors?

• Do you have a question about this policy?

When does this privacy policy apply?

This privacy policy applies to all personal data we process and to all domains related to us. It concerns the personal data of anyone who has had contact with us or visited our website, such as visitors, customers, and business contacts. Personal data refers to all information that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. For more information about personal data, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Who uses your data?

Lanteos is responsible for the website shimoda.nl and, therefore, is the data controller for the use of your personal data as described in this privacy policy.

Company details: Lanteos
Parlevinkerweg 44
5928 NV Venlo
The Netherlands

Whose data do we use?

We process the personal data of everyone who has contacted us or visited our website. This includes visitors, private customers, business clients, and contact persons from our partners.

How do we collect your data?

We receive your data directly from you when you:

• Fill out information on our website

• Contact us by email, phone, or any other means

What data do we collect?

We collect and use the following personal data:

• Name

• Email address

• Phone number

What do we use your data for?

We only use your personal data for the purpose we are allowed to use it for, such as:

• You have given us your consent to use your personal data

How long do we keep your data?

We retain your personal data for as long as legally required and as long as necessary for the purpose for which it was collected. For example, while you are our customer, we keep your data for the legal retention period of seven years. After that, we only keep your data for statistical purposes or to handle potential complaints or legal matters. For more information about specific retention periods, feel free to contact us.

With whom do we share your data?

Your personal data is only used by us. We do not share your personal data with others.

Where do we store your data?

We process and store your data within the European Economic Area (EEA). If you have any questions about this, feel free to contact us.

How secure is your data with us?

We have taken extensive organizational and technical measures to protect your data as effectively as possible. Our systems and communication methods are secured to ensure your data does not fall into the wrong hands. Only authorized personnel have access to your data. If you have questions about specific security measures, please contact us.

What can you ask from us?

Because we process your personal data, you have certain rights. Below is an overview:

Right to information

We must explain clearly and transparently what we do with your data and how you can control it.

Right of access

You may request access to the data we hold about you at any time.

Right to rectification

You may ask us to correct any incorrect or incomplete data.

Right to object

You may object to the processing of your data, particularly in relation to direct marketing. For example, you can request that we stop sending you emails.

Right to data portability

If you are our customer or have given consent for data usage, you may request a digital copy of your data to transfer it to another organization.

Right to restriction of processing

You may ask us to limit the use of your data. This means that in some cases, we may only store your data and not use it.

Right to be forgotten

You may ask us to delete all data we have about you. In some cases, we are legally obliged to retain certain data (e.g., for tax purposes for 7 years).

Right to file a complaint

You can submit a complaint about how we handle your data. We would appreciate the chance to resolve this with you, but you may also file a complaint with the Dutch Data Protection Authority or take legal action through the court in the jurisdiction of Lanteos.

How to submit a request or complaint?

Send your request or complaint to info@lanteos.com. We will process your request within 30 days. If your request is complex or includes multiple issues, it may take longer, but we will inform you within 60 days. We may ask you to verify your identity to ensure you are the rightful owner of the data.

Which regulations apply to this privacy policy?

Our privacy policy must comply with several legal requirements, especially those found in the General Data Protection Regulation (GDPR). Dutch national laws also apply to this policy.

What cookies do we use?

You can choose which data we may use. If you give us permission to personalize your experience based on your browsing behavior, we will tailor the website to you using cookies. A cookie is a small text file stored on your device during your visit.

We use the following types of cookies:

• Functional cookies – such as session and login cookies to store session and login information

• Anonymous analytical cookies – to gain insights into website visits, popular pages, and topics

What do we do with data from minors?

Our website and services are not specifically aimed at minors. If you are under the age of 18, you need permission from a parent or guardian to use our website. By visiting our site, we assume that such permission has been granted.

Do you have a question about this privacy policy?

If you have any questions, feel free to contact us by emailing info@lanteos.com. We are happy to help.